Implementing
CTLite
for
Six Sigma Initiatives
can enable an organization to
build market-specific measurement systems for process improvement that will
be warmly received and readily adopted by employees, business partners and
customers.
While CTLite's
benefits are to be realized within the scope of qualitative assessments,
CTLite
is so flexible that organizations can quickly deploy measurement systems
tailored for individual product or service offerings, and for any variety of market seqments as well.
And because
CTLite
is a fully web-enabled environment, users can interact with
CTLite
from any internet-connected computer. Questionnaires and feedback forms can be
presented in a variety of ways: as integrated documents within other documents,
as simple web-pages, within e-mails, as part of a portal implementation,
or as a separately developed web-site.
As
Six Sigma
relies upon measurement and statistics as its foundation, organizations too often focus
their efforts measuring quality and improvement on only those elements of production
and service which lend themselves to traditional objective quantitative evaluation.
As a result, too little attention is paid to examining issues relating to satisfaction levels
and subjective perspective.
CTLite
implements a measurement system oriented towards
any variety of subjective criteria and individual
consideration, particularly those matters which tend
to escape traditional statistical analysis.
CTLite therefore extends
the basic working landscape of
Six Sigma in such a way that improvement
and defect analysis can be applied to areas of business
not generally addressed by other
Six Sigma software products.